Privacy Policy

 

1. Information We Collect

We may collect the following types of information:

a. Personal Information

  1. Name
  2. Email address
  3. Phone number
  4. Company/Business information
  5. Billing and payment information
  6. Social media account handles or credentials (only with your explicit permission)

b. Usage Data

Log data such as IP address, browser type, time zone, referring/exit pages, and clickstream data.

Information about how you interact with our tools and dashboards.

c. Content and Campaign Data

Social media content you provide or approve for publishing

Metrics and engagement data from your connected social accounts

Reputation data sourced from public platforms for monitoring purposes

2. How We Use Your Information

We use your information to:

  1. Provide and manage our automation and marketing services
  2. Execute social media posting and reputation management on your behalf
  3. Improve and personalize our platform and services
  4. Communicate with you regarding your account and updates
  5. Process transactions and manage billing
  6. Analyze usage for performance improvements
  7. Ensure compliance with legal and contractual obligations

3. How We Share Your Information

We do not sell your personal information. We may share your data with:

  1. Third-party service providers (e.g., hosting, analytics, payment processing, AI tools) under strict confidentiality agreements
  2. Social media platforms for authorized publishing and integration
  3. Legal or regulatory authorities when required by law or in connection with legal proceedings
  4. Affiliated partners or contractors who assist in delivering our services under NDA

4. Data Security

We implement industry-standard technical, administrative, and physical security measures to protect your data.

This includes data encryption, access controls, and regular security audits.

However, no method of transmission over the Internet or electronic storage is 100% secure. We strive to use commercially acceptable means to protect your personal data, but we cannot guarantee its absolute security.

5. Your Choices and Rights

You have the right to:

  1. Access the data we hold about you
  2. Request correction or deletion of your data
  3. Withdraw consent for processing (where applicable)
  4. Opt-out of marketing communications
  5. Request data portability, where applicable
  6. To exercise your rights, contact us at [email protected].

6. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  1. Analyze website usage
  2. Improve user experience
  3. Track campaign performance
  4. You can adjust cookie preferences in your browser settings.

7. Third-Party Links

Our services may contain links to third-party websites or tools. We are not responsible for their privacy practices.

We encourage you to read their privacy policies.

8. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, or as required by law.

9. Children’s Privacy

Our services are not intended for children under 13 (or the applicable age in your jurisdiction). We do not knowingly collect personal data from children.

10. International Data Transfers

If you are accessing our services from outside the United States, please note that your data may be transferred to, stored, and processed in the U.S. or other countries with different data protection laws than your country.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Effective Date.” We encourage you to review this policy regularly.

12. Contact Us

If you have questions about this Privacy Policy,
please contact: [email protected]